Frequently Asked Questions

Using Pocket Plus for Your Phone

What size Pocket Plus should I buy for my phone?

It depends on your phone’s dimensions with the case on and whether you prefer a snug fit or a little extra room. You can find full dimensions on each product description, but here's a quick length snapshot of the three sizes that work great for phones.

Size Guide to find the best fit for your device

  1. Measure your phone with the case on
  2. If the length is 6" or less, Medium Long (ML) should work great for you.
  3. If the length is over 6" and not more than 6.75", Medium Extra Long (MXL) should work great for you.
  4. If the length is over 6.75" and not more than 7" , Medium XX Long (MXXL) should work great - the MXXL is also a little wider than our other medium sizes. Check the product dimensions on the product page
  5. Special Note - there is a 1" velcro enclosure on each Pocket Plus, so don't just look at the Pocket Plus length when you are trying to determine the property size - you need to take note of #1,#2, #3 & #4 above

Is Pocket Plus safe to carry my phone in?

Yes! Pocket Plus is a secure and reliable way to carry your phone hands-free. The magnetic flap creates a strong hold when attached to your clothing or accessories.

Pocket Plus products do contain strong magnets designed to hold securely during everyday use. If you wear a pacemaker, have an implanted medical device, or use medical equipment, please consult your device manufacturer or healthcare provider before using Pocket Plus.


Additional FAQs

Will Pocket Plus ruin my hotel key card?

Yes, the magnets can deactivate hotel key cards.
However, many customers have successfully placed their key card inside an aluminum wallet inside the Pocket Plus — and it worked! That’s a workaround you can try.


Which size fits a water bottle?

A standard 16.9 oz cylindrical water bottle fits best in the Medium Pocket Plus.
It also fits comfortably in the Medium Long (7") or Medium Extra Long (7.75") sizes.


How do I clean my Pocket Plus?

Just wash with soap and water. Easy as that!


How does it attach?

Pocket Plus features a magnetic flap that folds over and connects securely to another magnet inside the pocket.
This creates a strong and stable hold when clipped to clothing, waistbands, bags, or other accessories.

 

📦 Orders

Can I modify my order after placing it?

Please contact us as soon as possible. If your order hasn't shipped yet, we may be able to make changes. Contact us with the order details here

How can I track my order?

You'll receive a tracking number via email once your order ships or you can go to our chat service (bottom right) and choose "Track My Order".